Other Projects

Other Projects

01. Karma Sauce

01. Karma Sauce

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In order to get a better understanding of the company and its customers, I accompanied Gene to the annual Brooklyn Botanical Gardens Pepper Festival, journal in hand.

In order to get a better understanding of the company and its customers, I accompanied Gene to the annual Brooklyn Botanical Gardens Pepper Festival, journal in hand.

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After the festival, I created a few personas based on the people I talked with and observed. 

After the festival, I created a few personas based on the people I talked with and observed. 

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Artboard 1

After talking with Gene, his customers, and the broader hot pepper community, I wrote up a conceptual point of view that would inform how we added fresh content to the site.

After talking with Gene, his customers, and the broader hot pepper community, I wrote up a conceptual point of view that would inform how we added fresh content to the site.

Conceptual Point of View

In order to get a better understanding of how the website needs to change, I implemented a voluntary survey for users of the website to take. I also interviewed some of Karma Sauce's repeat customers who view the website. We discussed any problems they had and anything they'd like to see retooled.

In order to get a better understanding of how the website needs to change, I implemented a voluntary survey for users of the website to take. I also interviewed some of Karma Sauce's repeat customers who view the website. We discussed any problems they had and anything they'd like to see retooled.

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I drew a mockup of the redesign before development began.

I drew a mockup of the redesign before development began.

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You can view an archive of my live redesign here. Since then we've continued to make changes in order to accommodate increasing demand. View the current site.

You can view an archive of my live redesign here. Since then we've continued to make changes in order to accommodate increasing demand. View the current site.

02. Panacea

02. Panacea

I began thinking about Panacea when working at a social psychology clinic. While conducting a literature review I came across a paper that discussed the difficulties of getting psychiatry patients to adhere to their medication regimens.

With the data from the safari's I put together an experience map of a users journey through the medication pick-up process.

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This seemed like a problem that an adherence app might be able to remedy. I started exploring the problem further by observing friends during activities that involved adhering to medication regimines.

With the data from the safari's I put together an experience map of a users journey through the medication pick-up process.

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After I completed my observations, I put together an experience map of the adherence process from start to finish.

With the data from the safari's I put together an experience map of a users journey through the medication pick-up process.

User Experience Map

I then began to look at what digital solutions had already been put on the market.

I then began work on a competitive analysis of adherence maps on the market.

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With the user data and the competitive analysis in mind, I conducted some "crazy-8" exercises. I attempted to quickly draw a large quantity of interfaces that may offer solutions for our users without over-analyzing each individual idea.

With the user data and the competitive analysis in mind, I conducted some "crazy-8" excercises. I attempted to quickly draw a large quantity of interfaces that may offer solutions for our users without thinking too much about each idea.

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I boiled down the interfaces and concepts into two paper prototypes. One of the prototypes was a gamified app that incentivized users to track their mood over time. The other app was a more traditional design with a tiled menu. I conducted user tests with these prototypes in order to get more feedback and data. 

I boiled down the interfaces and concepts into two paper prototypes. One of the prototypes was a gamified app that incentivized users to track their mood over time. The other app was a more traditional design with a tiled menu. I conducted user tests with these prototypes in order to get more feedback and data. 

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The tests showed that users had a significant preference for the traditional design. I tweaked the design based on user feedback and began working on digital mockups.  As I worked I started making storyboards that put the app's features in the context of user needs.

The tests showed that users had a significant preference for the traditional design. I tweaked the design based on user feedback and began working on digital mockups.  As I worked I started drawing storyboards that would contextualize the interface in terms of user needs.

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I also documented the information architecture of the app as it was being built.

I also documented the apps information architecture.

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As we kept iterating and usability testing, the design evolved. We did our most extensive testing between Ver 3.0 and Ver 4.0 through UserTesting.com.

As we kept iterating and usability testing, the design evolved. We did our most extensive testing between Ver 3.0 and Ver 4.0 through UserTesting.com.

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You can try a usability test of Ver 4.0 below.

You can try a usability test of Ver 4.0 below. Feedback is always welcome!

Panacea Prototype Task List

Panacea Prototype Task List

  • Begin the "Create Account" sequence.
  • Scan at least one prescription.
  • Add at least one member to your medical team.
  • Finish creating your account.
  • Sync your panacea brush.
  • Use the top-left sandwich menu to navigate somewhere on the site (your choice).
  • Send an Email to a member of your medical team.
  • Add a refill reminder for clonidine to your schedule.
  • Log out.

Thank You For Participating!!

Screenshot_2018-12-16 Semplice ‹ Alex Kleinman — WordPress(2)